SERVICE AND SUPPORT

Receiving a FireBug vehicle is the start of a journey. From detailed hand-over checks to customer training, taking delivery of your vehicle is a seamless experience. For the whole-life of your vehicle, you can benefit from cost effective service contracts for maintenance and spare parts. Routine servicing and contract maintenance arrangements are available, all of which are customised to suit a customer’s requirements. These are even available for vehicles not originally supplied by FireBug. Programmes can be arranged at our factory or at a customer’s premises, including where these are overseas.

However reliable a vehicle is, it still needs regular servicing. Our engineers mostly work on our customers’ sites and carry all the necessary diagnostic equipment. We offer a global on-site maintenance, repair, refurbishment and testing capability and can provide vehicle sales and training to meet our customer’s needs.  Our engineers are skilled and trained on the full range of fire vehicles, regardless of manufacturer, and are vastly experienced in working throughout the world.

SERVICE AND MAINTENANCE

FireBug strives to provide a first-class service to its customers, and often exceeds their expectations with the level of support and back-up, adding to their confidence and assurance.

The service and maintenance department provide warranty cover on any new appliance built by FireBug

We specialise in the following work on any vehicle:

  • Chassis Servicing
  • Top Hamper Servicing
  • Spare Parts Sales
  • Foam System Calibration
  • Foam Quality Testing (to CAP168, ICAO, N.F.P.A. 412-1998 & C.A.A. approval)
  • Routine maintenance
  • We can also carry out the specialist inspection and testing of all fire vehicle types covering the chassis and top hamper including foam quality testing. Customers who undertake their own maintenance, these tasks can be scheduled at your convenience.
  • Foam quality tests are carried out in accordance with strict procedures and to CAA A test certificate is issued once all criteria have been met and testing can be undertaken on site or at our extensive testing facilities.

A reliable support contract from a specialist company like FireBug is the best way to minimise your downtime.

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